Understanding your audience is at the core of creating a successful business in today's fast-paced world. It's become easier and easier for audiences to move on if they feel that a brand doesn't really try to understand what they need. Jeffrey Shaw, the author of LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible, joins John Livesay about this essential element of catering to your audience. Businesses can't grow if they don't find ways to keep up with their audience. Let Jeffrey take you through how you can best work towards creating a full-fledged understanding of what your audience wants from you.
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