Growing a business means having to go through high-pressure situations. Sometimes, you get involved with misunderstandings among clients that take a toll on the entire business relationship. Talking about the art of negotiation in these kinds of situations is someone who is no stranger to this. Chip Massey, CEO of Plowshare Communications, is an FBI Special Agent who worked as a hostage negotiator. Sharing his experiences as an agent, he re-aligns it with how people running businesses can take some of the key points he learned in establishing a connection as quickly as possible. He talks about how to create instant rapport as well as how to de-escalate tense conversations with angry clients threatening to leave. Spilling negotiation secrets, he provides great insights that you can apply to your business.
Henry Elder comes from a four generation of Los Angeles real estate professionals, yet he made his own way in the world when he got out of Pepperdine. He was going to go to law school and decided to go work for a hedge fund instead, and then pivoted again and went into the world of blockchain. The lessons he's learned along the way starting his own company of surrounding yourself with people you trust as well as people who have complementary skill sets, and finally how he found a confidence at a very young age that made it contagious so that people would want to do deals with him is something you won't want to miss. Henry delves into the blockchain technology and tokenized real estate, and talks about the concept of marriage between real estate and blockchain.
Instead of sitting around pointing fingers and waiting for change to somehow magically appear, which never happens, a lot of people are looking for, “What can I do to make myself have better relationships and stronger teamwork?” Jessica Pettitt, author of Good Enough Now, provides some great insights on how to be a better leader and how to have difficult conversations with your team. Jessica compares Martin Luther King to Gandhi and to Mother Theresa, looking at what they have and don’t have in common. Discover lessons we can learn from how they led their life in getting us to a place where we're more collaborative and diverse.
Urging leaders to make a positive difference wherever they are, Marty Brounstein talks about doing the right thing when you find yourself in a situation where it’s fear-based. As a master storyteller, he discusses the power of using stories as a way to teach people, not only engaging them but getting themselves imagine being in it. He shares his book, Two Among the Righteous Few: A Story of Courage in the Holocaust, about a young Christian couple out of Netherlands who saved the lives of over two dozen Jews during World War I. Highlighting the three key takeaways of courage, compassion, and rescue, he relates all that into the present day and ties them into how to be a better leader.